SpainWilliams llp respects the privacy of its web site users. This page explains how SpainWilliams llp, uses any information you give to us through our web site and also the anonymous information we automatically capture and store about your visit, and the ways in which we protect your privacy.
This privacy policy covers the services provided by the SpainWilliams llp website accessed as: www.spainwilliams.com, www.spainwilliams.co.uk and spainwilliams.typepad.com
The Data Controller for this website is SpainWilliams llp.
The purpose of the privacy policy is to inform users of the SpainWilliams llp website, which is managed by SpainWilliams llp, about:
what information is collected about you when you visit this site
how this information is used
if this information is disclosed
the ways in which we protect your privacy.
THE
INFORMATION WE COLLECT
By
submitting personal data manually or in electronic form to this web
site, or by using this site, you give your consent that all personal
data you submit may be processed in the manner and for the purposes
described below.
If you do nothing other than read pages or download information while using this web site, we will capture and store information about your visit. This information will not identify you; it relates to:
the Internet domain (e.g. www.company.co.uk) and IP address from which you access the web site
the type of browser (Internet Explorer or Netscape) and operating system (Windows, UNIX) you use
the date and time of your visit
the pages you visit
the address of the web site from which you linked to us (if applicable).
We use this information to make each visit more rewarding, and to provide us with information to help improve our service. We do not know (and do not want to know) the identities of people who visit us in this way.
Web Forms
In certain parts of the web site we
collect specific information that you manually input via web forms including:
name, email addresses, telephone number, messages such as
feedback, enquiries etc. If you send personal information
through our Initial Advice Request form or Contact Us form, or
similar web forms, on our web site we will only use this information in
the provision of the service(s) or information directly requested by you, or to respond
directly to your query or feedback. We will not use this information
for any other purpose.
This website uses the JotForm Service, a forms processing service provided by Interlogy LLC (Interlogy), based in Delaware in the USA, in order to process and relay the information you submit through the web forms on our web site to us. As part of Interlogy's JotForm Service privacy policy they state: "We respect the privacy of our users and the privacy of their client data... We will not sell, share data. We will not access your data for non-administrative reasons.". Further information is contained in the JotForm privacy statement. To the best of our knowledge, we believe that their commitment to privacy aligns with our own.
Star Ratings and Recommendations
In certain parts of the web site we collect rating information that you manually input against our articles via star ratings. This website uses the outbrain platform for ratings and recommendations of content. Further information is contained in the outbrain
privacy policy. To the best of our knowledge, we believe that
their commitment to privacy aligns with our own.
Security and Privacy of Emails and Web
Forms
Please be aware that both inbound and
outbound communication by email is not secure as messages can be
intercepted. Web forms make use of the Internet and email to relay
submitted information to us here at SpainWilliams llp and also to
send an acknowledgement to you. Please do not send sensitive or
confidential information via these web forms or via email.
Our
use of cookies
The
SpainWilliams llp website uses Google Analytics to help analyse how
users use the site. This analytical tool uses 'cookies', which are
text files placed on your computer, to collect standard internet log
information and visitor behaviour information in an anonymous form.
The information generated by the cookie about your use of the website
(including your IP address) is transmitted to Google. This
information is then used to evaluate visitors use of the website and
to compile statistical reports on website activity for SpainWilliams
llp.
SpainWilliams llp will not (and will not allow any third party) to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of the Google statistical analytics tool. Google will not associate your IP address with any other data held by Google. Neither SpainWilliams llp nor Google will link, or seek to link, an IP address with the identity of a computer user. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
Google
Analytics
This
website uses Google Analytics, a web analytics service provided by
Google, Inc. (Google). Google Analytics uses 'cookies', which are
text files placed on your computer, to help the website analyse how
users use the site.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Further
information about cookies
The
Information
Advertising Bureau (IAB)
is an industry body that develops standard and guidelines to support
on-line business processes. It has produced a series of web
pages which explain how cookies work and how they can be
managed.
Disabling/Enabling
Cookies
You
have the ability to accept or decline cookies by modifying the
settings in your browser. However, you may not be able to use all the
interactive features of our site if cookies are disabled.
Find out how to disable/enable cookies.
WHY
WE COLLECT THE INFORMATION
SpainWilliams
llp collects the anonymous information described above about the use
of the web site. We collect this information for the following
reasons:
to inform the us of ways in which the website can be improved
improving the quality of our advertising/marketing
improving customer service
giving better access to services and information of interest
Web Forms
We collect specific information that you manually input via web forms, such as our Initial Advice Request form or Contact Us form, or
similar web forms, for the following reasons:
- provision of the service(s) or information directly requested by you
- to respond directly to your query or feedback
We will not use this information for any other purpose.
Star Ratings and Recommendations
We collect specific ratings information that you manually input via star ratings for the following reasons:
- to improve the quality of the articles we publish
- to recommend other articles that you may be interested in based on your ratings
We will not use this information for any other purpose.
HOW
WE HANDLE THE INFORMATION
We
manage any personal data we collect or receive from you in accordance
with the Data Protection Act (see www.informationcommissioner.gov.uk)
and this is part of our policy. Under the Act you are entitled to
access any information that we hold about you, and you have the right
to demand that this information is amended and/or deleted should it
not comply with the Act’s principles. Contact details to facilitate
this access and amendment are given below.
Access
to your information and contacting us
If
you wish to see our records of any correspondence you have sent to
us, or if you have a query, complaint or feedback about this privacy
policy or about the site, you can contact us by e-mail, phone or
post:
e-mail: dataprotection@spainwilliams.com
Phone: 01732 523590
Post: Data
Protection Officer
Suite 15,
70 Churchill Square Business
Centre,
Kings Hill,
West Malling,
Kent
ME19 4YU
United Kingdom
Information
disclosure
Information
disclosure is an important aspect of the Data Protection Act and
there are limited circumstances under which we would disclose your
data to third parties. Such circumstances might include the
disclosure of data:
To companies acting for us in performing our normal business, e.g. a mailing company that sends out customer mail shots (we would require your opt-in for this).
When obliged to do so by law.
When protecting customer interests, such as legal liability.
In unusual circumstances, such as a company merger.
CHILDREN
This
web site is not intended for children under 13 years of age. We
neither knowingly solicit nor collect personal information from or
about children, nor do we knowingly market our products or services
to them.
LINKS
TO OTHER SITES
This
privacy policy does not cover the links within this site linking to
other sites. SpainWilliams llp's website contains links to other
websites. This privacy policy applies only to our site, so you should
always be aware when you are moving to another site and read the
privacy statement of any site which collects personal information. We
do not pass on any personal information you have given us to any
other site.
POLICY
CHANGES
The
personal information we collect and maintain will be subject to the
version of the Privacy Policy in effect at the time of collection. We
reserve the right to change the Privacy Policy from time to time and
we will place an updated version accessible from the home page of our
web site. You should make sure you periodically review our website's
privacy policy as this will ensure that you are always aware of what
information we collect, how we use it and under what circumstances,
if any, we will share it with other parties.
October 2008: added information about star ratings and recommendations that are provided by outbrain
